Account Cancellation

LI PASS provides a standardized compliance solution package, allowing businesses to directly configure compliance services without needing to integrate the interfaces mentioned in this document once integrated with LI PASS.For businesses integrating LI PASS, you can contact the Player Network assistant for more details.

For businesses not using the standard LI PASS compliance solution, please refer to the contents of this document to implement the account cancellation feature.

Prerequisites

1. The preconditions for account cancellation should be customized by game developers based on needs.Once conditions are met, implement the account cancellation logic within the game following the steps.
2. Business must set a silent period after submitting the cancellation request according to compliance requirements for different countries or regions.During the silent period, players can reactivate their accounts and cancel the cancellation.After the silent period, the account will be deleted.
3. Business must provide the official game names needed in each region for the account cancellation email template, as well as a contact email for account cancellation emails.It's suggested to use the official game name in account cancellation emails to help players identify your identity and prevent emails from being compared or marked as spam.Emails will be used to send and receive mail related to account cancellation.

Implement account cancellation logic on the game client

Integrate Account Cancellation H5 Page

caution

Players must log in for the encryptEnable parameter in OpenUrl to be auto-passed.

Use OpenUrl to open WebView and launch the account cancellation H5 page.

URL Request GET Parameters

Parameter	Type	Description	Notes
pageIndex	int	Enter different account cancellation pages 0: Account Cancellation 2: Revoke Privacy Agreement Consent 3: Revoke User Agreement Consent	Requir ed
intl_cluster	String	Base64URL encoding of INTL_URL in INTLConfig.ini within the Player Network SDK	Mandatory
user_name	string	Username (it is recommended to use the in-game character name, a blank string will cause the character name to appear blank in the account deletion email)	Requir ed
area_id	uint	Game Region ID (if non-existent, pass a blank string)	Required
zone_id	uint	Game Zone ID (if non-existent, pass a blank string)	Required
lang_type	string	Language type (RFC 4646), e.g., "en".For details, see Language Type Definition	Required

Login State Data

When encryptEnable is passed as true in OpenUrl, the following login state data will be automatically added to the link.For more information, see OpenUrl.

Parameters	typology	Explanation	Notes
gameid	String	Game ID allocated by Player Network	Required
channelid	int	Login Channel	Mandatory
OS	string	Terminal OS Indicator 1: Android 2: iOS 3: Web 4: Linux 5: Windows 6: Switch	Required
encodeparam	string	Encrypted fields: Player Network SDK OpenID, Player Network SDK token, third-party channel OpenID, etc.	Mandatory
seq	string	Serial Number	Optional

Request Example

note

Test Environment URL: test-common-web.intlgame.com
Production Environment URL: common-web.intlgame.com

Unity

string delete_account_url = "test-common-web.intlgame.com";
int pageIndex = 0;
string intl_cluster = "aHR0cHM6Ly90ZXN0LmludGxnYW1lLmNvbQ";
string user_name = "xiaooang%20Tx";
string lang_type = "en";
uint area_id = 1;
uint zone_id = 1;
bool encryptEnable = true;
bool isFullScreen = false;
string url = $"https://{delete_account_url}/account-deletion/index.html?pageIndex={pageIndex}&intl_cluster={intl_cluster}&user_name={user_name}&lang_type={lang_type}&area_id={area_id}&zone_id={zone_id}";
INTLAPI.OpenUrl(url, INTLWebViewOrientation.Auto, isFullScreen, encryptEnable);

Unreal Engine

FString delete_account_url = TEXT("test-common-web.intlgame.com");
int pageIndex = 0;
FString intl_cluster = TEXT("aHR0cHM6Ly90ZXN0LmludGxnYW1lLmNvbQ");
FString user_name = TEXT("xiaooang%20Tx");
FString lang_type = TEXT("en");
uint area_id = 1;
uint zone_id = 1;
bool encryptEnable = true;
bool isFullScreen = false;
TArray<FStringFormatArg> args;
args.Add(FStringFormatArg(delete_account_url));
args.Add(FStringFormatArg(pageIndex));
args.Add(FStringFormatArg(intl_cluster));
args.Add(FStringFormatArg(user_name));
args.Add(FStringFormatArg(lang_type));
args.Add(FStringFormatArg(area_id));
args.Add(FStringFormatArg(zone_id));
FString url = FString::Format(TEXT("https://{0}/account-deletion/index.html?pageIndex={1}&intl_cluster={2}&user_name={3}&lang_type={4}&area_id={5}&zone_id={6}"), args);
UINTLSDKAPI::OpenUrl(url, INTLWebViewOrientation.Auto, isFullScreen, encryptEnable);

Access Example

Production Environment:
https://common-web.intlgame.com/account-deletion/index.html?pageIndex=0&area_id=1&zone_id=1&lang_type=en&intl_cluster=aHR0cHM6Ly90ZXN0LmludGxnYW1lLmNvbQ&gameid=11&channelid=6&user_name=xiaooang%20Tx&os=1&ts=1617245219&sdk_version=1.7.00.28&seq=11-805b892eed1065983850b0d87f7fe706c862473b579703b711cae6a0d6ffefd4-1617245219-201&encodeparam=97C45AE512DDEDE0F1ED0E2E4FB3C31F8B96E406110A8D6E2F464859350DC359A8E94B25DA42454829B5336D8CD6ADDBCD13C66081391E96EC2F938A1F9F6DE429EBEF3B65D0560D10C428C21E204686D09CE0B64B2BA1E51E732FD05300249C5F118E8316B0A65D700C9AC28310A458

Test Environment:
https://test-common-web.intlgame.com/account-deletion/index.html?pageIndex=0&area_id=1&zone_id=1&lang_type=en&intl_cluster=aHR0cHM6Ly90ZXN0LmludGxnYW1lLmNvbQ&gameid=11&channelid=6&user_name=xiaooang%20Tx&os=1&ts=1617245219&sdk_version=1.7.00.28&seq=11-805b892eed1065983850b0d87f7fe706c862473b579703b711cae6a0d6ffefd4-1617245219-201&encodeparam=97C45AE512DDEDE0F1ED0E2E4FB3C31F8B96E406110A8D6E2F464859350DC359A8E94B25DA42454829B5336D8CD6ADDBCD13C66081391E96EC2F938A1F9F6DE429EBEF3B65D0560D10C428C21E204686D09CE0B64B2BA1E51E732FD05300249C5F118E8316B0A65D700C9AC28310A458

H5 Callback

After the cancellation operation is executed, the page will call the Player Network SDK's JS API, executing the jsCallNative method.

• If cancellation is successful, the callback transmits a JSON string:

  {"type":"request_delete_account_success","value":"Request for game account cancellation submitted successfully"}

  If type equals request_delete_account_success, it can be determined that the account cancellation request was successful; value is a fixed string at this time.

• If cancellation fails, the callback transmits a JSON string:

  {"type":"request_delete_account_fail","value":"$code|$seq_id|$message"}

  If type equals request_delete_account_fail, it can be determined that the account cancellation request failed. value contains three pieces of information (separated by |) respectively: $code error code (a number), $seq_id the request serial number (used to locate errors in the backend), and $message error message.

Player Information Deletion Protocol

Player Network account cancellation service informs the game to delete player information through IDIP.The game needs to implement the IDIP player game information deletion interface.Business recommendation: refer to Account Cancellation Protocol.

IDIP Account Cancellation Protocol

{gameserver_dns}:{port}/{path}?idip_sign=xxx

Request Body

Field	Type	Explanation	Remark
head	Object	Header Information	Required
body	Object	Body Information	Required

Request Body "head" Parameter

Field	Type	Description	Remarks
iCmdid	int	Command word, value is 101	Required
iSeqid	int	Message Sequence Number	Required
ServiceName	String	Service name ("GDOS" extended alternate field)	Required
dtSendTime	String	Format: YYYY-MM-DD HH:mm:ss	Required
iVersion	int	Version number, set by the caller	Required
Authenticate	String(32)	Empty field	Required
iSource	Uint32	Request source value	Required

Request Body "body" Parameter

Field	Type	Description	Remarks
OpenId	String(64)	Player Network SDK user identification	Required
Serial	String	Request serial number, generated by caller	Required
AreaId	uint	Game District	Required
PlatId	uint	Platform	Required
ZoneId	uint	Subzone	Required

Response Body

Field	Type	Description	Note
head	Object	Header Information	Required
body	Object	Body Information	Required

Response Body "head" Parameter

Field	Type	Description	Note
iCmdid	int	Command word, value is 100	Required
iSeqid	int	Data stream message sequence number	Required
ServiceName	String	Service name ("GDOS" extended alternate field)	Required
dtSendTime	String	Format: YYYY-MM-DD HH:mm:ss	Required
iVersion	int	Version number, fixed value set by caller	Required
Authenticate	String(32)	Empty field	Required
iSource	Uint32	Request source value	Required

Response Body "body" Parameter

Field	Type	Description	Note
iRet	int	Game return code	Mandatory
ErrorInfo	string	Information returned from the game side	Mandatory

Player recent login time protocol

Player Network account cancellation service queries player info via IDIP; (game must implement).

Recommended business reference Last Login Time Protocol.

Existing game (IDIP) query player recent login time protocol

{gameserver_dns}:{port}/{path}?idip_sign=xxx

Request Body

Field	Type	Description	Note
head	Object	Header Information	Mandatory
body	Object	Body Information	Mandatory

Request Body "head" Array Content

Field	Type	Description	Note
iCmdid	int	Command word, value is 101	Mandatory
iSeqid	int	Data stream message sequence number	Required
ServiceName	String	Service name ("GDOS" extended alternate field)	Required
dtSendTime	String	Format: YYYY-MM-DD HH:mm:ss	Required
iVersion	int	Version number, fixed value set by caller	Mandatory
Authenticate	String(32)	Empty field	Mandatory
iSource	Uint32	Request source value	Mandatory

Request Body "body" Array Content

Field	Type	Description	Note
OpenId	String(64)	Player Network SDK user identification	Requir ed
AreaId	uint	Game District	Mandatory
PlatId	uint	Platform	Mandatory
ZoneId	uint	Subzone	Mandatory

Response Body

Field	Type	Description	Note
head	Object	Header Information	Mandatory
body	Object	Body Information	Mandatory

Response Body "head" Array Content

Field	Type	Description	Note
iCmdid	int	Command word, value is 101	Requir ed
iSeqid	int	Data stream message sequence number	Requir ed
ServiceName	string	Service name ("GDOS" extended alternate field)	Requir ed
dtSendTime	String	Format: YYYY-MM-DD HH:mm:ss	Requir ed
iVersion	int	Version number, fixed value set by caller	Required
Authenticate	String(32)	Empty field	Requir ed
iSource	Uint32	Request source value	Mandatory

Response Body "body" Array Content

Field	Type	Description	Remarks
iRet	int	Game Return Code	Mandatory
ErrorInfo	string	Information returned from the game side	Mandatory
LoginTime	uint64	User's last login time in the game, Unix timestamp	Requir ed